Customer_engagement_730x340At Linstone  we are committed to the development of good customer relations and resident participation. Our Customer Engagement Strategy explains the ways in which tenants and other customers can get involved, share ideas and help to improve the standard of housing services.

The Housing (Scotland) Act 2001 created a legal requirement for landlords to actively develop and support tenant participation. Since then the Scottish Social Housing Charter has further defined the standards that social landlords should achieve for their tenants and other customers.